You should ask for referrals from EVERY Patient – make it part of your system or even automate it! Patient: I really love your office. Your staff is so helpful and friendly. You [...]
Attention: health practitioners.. If you’ve done all the hard work to get your new patient to your office in the first place – you absolutely have to know how to CONVERT them into a full [...]
Recruitment Tip: Attitude Will Always Trump Skill A person’s attitude encompasses their personality, outlook on life, work ethic and how they respond to challenges. These are elements that can’t [...]
I meet a lot of people every day who complain about some mega executives who made the stupidest decision that didn’t benefit the team or the organization. The reasoning could be, the decision [...]
A leading question is a question which subtly prompts the respondent to answer in a particular way. If you are a leader with employees reporting to you, please stop asking leading questions even [...]